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FAQ

Below you can find the most asked questions. Please feel free to use our contact page if you do not find the answer you're looking for below or for any queries. 

How does the CXRetention™ concept works?

We have crafted our services to offer a comprehensive solutions package tailored to businesses of all sizes.

What sets us apart is our commitment to continuity; our customers work with the same dedicated expert from start to finish. This ensures consistency and quality throughout the entire project.

Additionally, we stay by your side for months after project completion to ensure the implemented solutions achieve the desired results.

Is the initial consultation really complementary?

Yes. Its main purpose is to get to know each other and to understand your current business needs.

How does the RetainX plan works and why should I choose it?

This plan stands out due to its direct line of communication, allowing real-time issues to be addressed and resolved promptly via emails and live video conferences.

The primary benefit is that it frees up your valuable time to focus on daily business operations.

Additionally, the plan ensures quick and high-quality resolution of queries and issues, offering excellent value for the monthly fee.

Why there is no price listing for all other services

Because each project we engage in is unique, we prefer to determine the final fee based on the scope of work involved and, most importantly, based on the outcome.

Do you accept any kind of queries? 

In principle, yes. However, we only committ to projects where we can ensure that the desired outcome will be achieved.

We don't make empty promises; our focus is on delivering high quality results and on long term relations.

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