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RetainX™ - Ongoing Retention Coaching & Support

Your Personalized Guide to Retaining Customers, Resolving Issues, and Building Loyalty

Welcome to RetainX™, a unique coaching and support program tailored for businesses aiming to master customer retention. With a focus on providing actionable guidance and real-time support, RetainX™ helps you tackle retention challenges head-on and foster lasting loyalty. This isn’t just a service; it’s a commitment to your long-term success.

What is RetainX™?

RetainX™ is an ongoing customer retention program offering:

  • Monthly Coaching Calls: One 60-minute live session to discuss retention strategies, address pain points, and plan actionable steps tailored to your business needs.

  • Query Support: Up to 10 email queries per month for quick resolutions and advice on customer-related challenges.

  • Flexible Engagements: A program designed to adapt to your evolving needs, ensuring you stay ahead in building customer loyalty.

  • Performance Analytics: Monthly reports track the effectiveness of implemented strategies, providing data-driven insights and recommendations.

How RetainX™ Works

  1. Personalized Onboarding: We begin by understanding your business challenges and goals during an initial consultation.

  2. Live Coaching Sessions: Each month, a 60-minute session focuses on key retention strategies and actionable solutions for your unique situation.

  3. Real-Time Query Support: Get answers to up to 10 specific questions via email, ensuring you’re equipped to handle retention challenges as they arise.

  4. Performance Analytics: Receive detailed monthly reports on retention metrics and actionable recommendations for improvement.

  5. Adaptability: RetainX™evolves with your business, providing strategies and insights that align with your growth.

Why Choose RetainX™?

  • Expert Guidance: Receive personalized advice directy from CXRetention™ founder.

  • Proactive Problem Solving: Stay ahead of customer churn with real-time solutions and strategic insights.

  • Long-Term Impact: Build systems and processes that ensure customer satisfaction and loyalty over time.

  • Measurable Results: Track your progress and success through tailored metrics and regular feedback.

Trial Period and Subscription Details

For new clients, RetainX™ offers a trial period:

  • Monthly Coaching Call: One 60-minute live session.

  • Email Query Support: Up to 5 queries during the trial month - ongoing until resolved.

  • Trial Period Fee: CHF 400.- for the first month.

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Following the trial period, clients can continue with the full RetainX™ program at a monthly subscription fee of CHF 750.- per month, which includes:

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  • Monthly Coaching Call: One 60-minute live session.

  • Email Query Support: Up to 10 queries per month - ongoing until resolved.

  • Performance Analytics: Monthly reports on retention metrics and actionable insights.

  • Priority Support: Expedited responses for urgent challenges.

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