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descriptive image where 3 different shaped glasses have the sam drink inside. The image is mean to describe how is cxretention™ different

How are we different?

We're not trying to reinvent the wheel here. The incorporation of CRM technology combined with AI is the sole additional tool that can significantly impact the speed of our response to customer needs.

Nevertheless, it's crucial to remember that a human touch is always essential.

The distinguishing factor is not just what you do but how you do it, and that's where our expertise comes into play.

The Journey

At CXRetention™, we firmly believe that human emotion plays a pivotal role in the decision to "stay" or "leave." Our focus is on achieving a high retention rate, and in our collective 40+ years of experience, we've learned that this can only be accomplished by consistently delivering value. It's not enough to be satisfied when a customer makes a purchase; their journey continues beyond that point.

the image shows a rainbow over a green field and it is meant to raise emotion for cxretention site viewer

The Emotion

In our experience, a customer's choice to either remain loyal to or discontinue using your business's product or service is influenced by emotions. Two primary factors that expedite this decision are Trust and Cost.

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